Returns and Shipping

Customer Satisfaction is Our Priority

Return Policy

We are committed to providing high-quality products, and we hope you will be completely satisfied with your purchase from us. However, we understand that there may be circumstances where a return is necessary. Here is our return policy:

  • Non-customized products can be returned within 10 days from the delivery date. They must be in new and unused condition, and the customer is responsible for return shipping costs.
  • For customized products, which are personalized to meet your specific needs, we cannot accept returns unless they are defective or damaged during transit. If you receive a defective or damaged customized product, please contact us within 3 days of delivery.

Shipping

The shipping cost varies depending on the destination of your order. Exact rates will be calculated and provided during the checkout process, so you can know the total cost before finalizing your order. We work with reliable shipping partners to ensure that your items arrive safely and promptly at your desired address.

For more information about our return policy or details regarding shipping, please feel free to contact us. We are here to assist you and ensure that your shopping experience is enjoyable and hassle-free.